Becoming a New Customer

Superior Energy, LLC is the right energy choice for your business! We offer reliable, convenient and efficient propane service to our customers. At Superior Energy, LLC, we believe the key to a successful customer relationship is the ability to build a partnership based on a commitment to responsive customer service and complete customer satisfaction.

Partnering with Superior Energy, LLC is simple and hassle-free. We understand that all businesses have specific energy needs, so the steps to partnering with Superior Energy, LLC may vary based on your specific propane needs. However, you'll follow some or all of these general steps:

Step 1: Initial Contact
Call Superior Energy, LLC at 860-875-6221 or 1-800-242-0427 to begin a new customer process. Over the phone, a Superior Energy, LLC representative will determine from your address if we provide service to your business. We offer special programs for regional multi-location accounts.

Step 2: Determining Your Propane Service Needs
An Superior Energy, LLC representative will meet with you and conduct a site survey to determine your propane energy needs. Here are some general guidelines about partnering with Superior Energy, LLC to fuel your business:

  • Switching suppliers - If you are switching from another propane supplier to Superior Energy, LLC, we'll schedule an appointment to install the needed storage capacity of Superior Energy, LLC tanks/cylinders at your location, conduct a system safety check and activate your propane service. Then, we'll establish a delivery schedule that meets your needs. We know how vital propane is to your business, so the entire transition can be completed without an interruption to your propane service.
  • Switching energy sources - If you are switching to propane from another energy source, we'll schedule an appointment for a site survey. During this appointment, an Superior Energy, LLC representative will help you determine your propane needs and provide necessary information on how propane can meet your energy requirements efficiently and affordably. Superior Energy, LLC provides turnkey services - from coordinating equipment needs to training employees on the safe handling of propane.
  • New construction - If you are building new construction, we'll schedule a site survey to determine the propane storage needs, location, permitting and other pertinent data. Superior Energy, LLC can meet your temporary heat needs during construction and supply the permanent propane service after construction. We will install the propane storage tanks/cylinders in a location that is easily accessible for employees during construction and non-conspicuous as a permanent location. With Superior Energy, LLC, your new propane system will be in working order long before the "Grand Opening!"
  • Customer-owned tank - If you or your company owns the propane storage tanks/cylinders at the location, we'll conduct a system safety check before establishing the best delivery schedule.

Step 3: New Service Agreement
Before setting up service, your Superior Energy, LLC Representative will work with you to finalize a written agreement specific to your unique needs.

Step 4: Determining Your Delivery and Payment Options
Superior Energy, LLC offers several delivery and payment options, sure to meet your business needs. In most cases, we'll set up our forecasting system based on your use and propane storage capacity so we can predict when a delivery is needed. It's an ideal system for commercial and industrial applications because it saves you time and money!

Superior Energy, LLC also offers invoicing per delivery or monthly summary billing. For added convenience, we accept VISA, MasterCard and American Express.

Superior Energy, LLC Unique Benefits:
We want to remind you of the many value-added benefits of partnering with Superior Energy, LLC:

  • Superior Energy, LLC' World-Class Safety
  • Worry-free Automatic Delivery, backed by a No Run Out Guarantee*
  • Competitive Pricing
  • Various Payment Options
  • New Customer Referral Awards

For more information, call 860-875-6221 or 1-800-242-0427.

* Certain restrictions apply. Must be on automatic delivery and in good credit standing.



860-875-6221 • 1-800-242-0427